Terms of service

Effective Date: July 8, 2026

Welcome to ESGallagher.com, operated by E.S. Gallagher Sales ("we," "us," or "our"). By accessing or using our website and placing orders, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. Use of Our Website

Our website and products are intended for business and trade customers, including wholesaler and distributor branch staff, as well as other purchasers of professional tools and equipment. By using this site, you confirm that you are at least 18 years of age and have the authority to place orders on behalf of yourself or your organization.

2. Products and Pricing

We make every effort to display our products, specifications, and pricing accurately. However, errors may occur, and product availability, specifications, and prices are subject to change without notice. We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information at any time, including after an order has been submitted.

3. Orders and Payment

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or contain pricing or product errors. Payment is due at the time of purchase using the payment methods offered at checkout. For questions about ordering, product availability, or account terms, contact us at orders@esgallagher.com.

4. Shipping and Delivery

Shipping terms, processing times, and delivery estimates are described in our Shipping Policy. Delivery dates are estimates only, and we are not liable for delays outside our reasonable control.

5. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

6. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and catalogues, is the property of E.S. Gallagher Sales or its suppliers and is protected by applicable copyright and trademark laws. Manufacturer names, logos, and trademarks are the property of their respective owners and are used for identification purposes only. You may not reproduce, distribute, or use any content from this site for commercial purposes without our prior written consent.

7. Product Use and Safety

Products sold on this site are professional tools and equipment intended to be used by qualified individuals in accordance with the manufacturer's instructions, applicable safety standards, and local regulations. You are responsible for ensuring products are suitable for your intended application and are used safely.

8. Warranties and Disclaimers

Products are covered by the applicable manufacturer's warranty, if any. Except as expressly stated, our website and its content are provided "as is" without warranties of any kind, whether express or implied. Nothing in these terms limits any rights you may have under applicable consumer protection legislation.

9. Limitation of Liability

To the maximum extent permitted by law, E.S. Gallagher Sales shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the purchase or use of products, including loss of profits or business interruption. Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Ontario.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Phone: (416) 789-5385
Email: orders@esgallagher.com
Hours: Monday to Friday, 8:00 am to 4:30 pm